Assessments

Assessment payments are due every February 1 and August 1. To accomplish the many tasks for which it is responsible, the Association must have operating funds for daily maintenance, repairs, and administration, as well as adequate reserve funds for major repairs or replacements for common property.

Why do Homeowners Pay an Assessment?

These payments are crucial for the Heartland community, as they help repair Heartland property, maintain common areas, support lifestyle events, enhance communications, and much more. Please review the 2026 budget to see how your contributions are being allocated. If you have any questions, do not hesitate to contact us. The CCMC Heartland onsite team is here to provide complete transparency and assist with any inquiries you may have.

How and Where to Make a Payment?

Below are the various options CCMC offers to pay your assessment. Whichever method you choose, be sure to include your six-digit account number to ensure the proper application of your payment. Your account number can be found printed on your annual statement. If you have any questions, you can contact the CCMC team at (972) 564-1511.

CCMC Account Portal

The CCMC Account Portal offers a user-friendly experience that will allow you to access your account balances and transaction history, update your contact information, and enhance reporting and integration capabilities.

When is the Deadline to Pay?

Homeowners have up to 30 days to make the payment before late fees are accrued. This means the payment for February 1, 2026, must be made in full by March 3, 2026 to avoid late fees and any additional charges. If you need more time to pay, please contact our office to discuss payment options.

Payments for Single-family	Payments for Townhome Owners
Due February 1 and August 1	Due Monthly
Must be paid 30 days after the first.

E-statements

Statements are mailed to homeowners, however, e-statements are available if you prefer to have your statement emailed.

Townhome Owners

Townhome owners are billed monthly because they are responsible for both the Master Association assessment and an additional Townhome assessment that funds the exterior maintenance of their homes, such as landscaping. Paying monthly helps ensure steady funding for these services and keeps maintenance on schedule, so it’s important that all townhome owners stay current on their accounts. Review the Townhomes Maintenance Responsibility chart below.

One-Time Electronic Check & Credit/Debit Payments

To submit a one-time online payment, please visit Alliance Association Bank's website. Before you begin, please have ready the Management Company ID, the Association ID for the Heartland Association, and the six-digit account number for the owner's property required to process payments. The six-digit account number for the property is listed on the assessment statement.

Alliance Association Bank charges a $2.95 fee per transaction for the use of a one-time e-Check payment. The bank charges a $5.00 flat processing fee per debit card transaction and a 3.5% fee per credit card transaction. If you wish to make any changes to your account with AAB, you may access it through their website. CCMC and AAB are not related companies. To comply with privacy laws, we do not share personal information, nor does CCMC have access to your recurring payment profile.

Association ID (B) is 698 for the Heartland Community Association.

In-person By Check or Money Order

Pay your association dues at the Heartland Association office using a check or money order. Please make the payment out to 'Heartland Community Association' and be sure to include your account number and property address. The office is open Monday through Friday from 9 AM to 5 PM. If the office is closed, you can use the drop box located at the front of the office.

Recurring ACH Payments

CCMC provides a convenient web portal for residents to view their current balance, review their account activity, and register for Automatic Direct Debit (ACH) payments online. Visit the CCMC Resident Portal.

Your username and password are located on the first account statement that was mailed to you. If you did not receive this information, please reach out to the management team at (972) 869-1430.

Recurring Electronic Check Payments

To establish eligibility for recurring check payments, please visit Alliance Association Bank's website. Homeowners must establish an account with the bank to set up recurring payments. Under New Users, choose Setup Account and follow the prompts as directed. Before you begin, please have ready the Management Company ID, the Association ID for the Heartland Association, and the six-digit account number for the owner's property required to process payments. The six-digit account number for the property is listed on the assessment statement.

Alliance Association Bank charges a $2.95 fee per transaction for the use of a one-time e-Check payment. The bank charges a $5.00 flat processing fee per debit card transaction and a 3.5% fee per credit card transaction. If you wish to make any changes to your account with AAB, you may access it through their website. CCMC and AAB are not related companies. To comply with privacy laws, we do not share personal information, nor does CCMC have access to your recurring payment profile

Association ID (B) is 698 for the Heartland Community Association.

For any questions, please call the Heartland Community Association office at (972) 564-1511 or email Dawn Fowler at dfowler@ccmcnet.com.