Community Standards
Community Standards are the rules and guidelines that help preserve the appearance, safety, and overall quality of life for the Heartland community. These standards cover areas such as property upkeep, noise levels, parking, landscaping, and the use of shared spaces. They exist to protect property values, promote neighborly harmony, and ensure Heartland remains a clean, welcoming, and desirable place to live. By setting clear expectations, Community Standards help prevent disputes and support a well-maintained community.
Frequently Asked Questions
Where can I find the CC&Rs and other community documents?
Visit www.heartlandtx.net and go to Resident Resources → Documents.
How do I report a violation?
Email your concerns to heartlandcompliance@ccmcnet.com or call the office at 972-564-1511.
What happens if I’m not in compliance?
If a violation is observed, you’ll receive an email with a letter outlining the issue. If you have questions, please reach out—we’re here to help clarify. You can view the full violation policy here.
Can I appeal a violation or fine?
Yes. You may request a hearing or appeal before the Board of Directors or Resident Advisory Committee. Submit your request here.
Do I need approval for exterior changes to my home or yard?
Yes. Any changes beyond basic maintenance (e.g., painting, fencing, landscaping, roofing) require approval from the Architectural Review Committee (ARC). Start your application here.
What are the rules for parking, trash cans, and lawn care?
- Parking: Street parking is allowed, but residents should use driveways and garages. Garages should not be used as living spaces.
- Trash Cans: May be placed out after 6 PM the day before service and must be stored out of street view (behind a fence or in the garage) after pickup.
- Lawn Maintenance: Lawns and landscaping must be maintained year-round.
Can I rent out my home?
Yes, with restrictions:
- Owners must reside in the home for 12 consecutive months before renting.
- Short-term rentals and renting individual rooms are not allowed.
- Homeowners may own only one property in the community.
- See the full leasing rules here.
How can I suggest changes to the Community Standards?
Email suggestions to heartlandcompliance@ccmcnet.com, participate in surveys, attend HOA meetings, or request a review by the Board of Directors.